Dr. Charlene A. Berquist



Role: Faculty
Campus: Springfield

Postal mail

Missouri State University
901 S. National Ave.
Springfield, MO 65897



  • PhD, University of Minnesota
  • MA, University of Montana
  • BA, Western Washington University


  • COM 495 Communication Internship
  • COM 607 Family Communication
  • COM 611 Conflict and Communication
  • COM 621 Communication, Mediation and Negotiation
  • COM 714 Qualitative Analysis/Communication Research Methods
  • COM 718 Applied Communication Research
  • COM 795 Communication Internship
  • COM 796 Independent Study
  • COM 799 Master’s Thesis

Research and professional interests

  • Family communication
  • Conflict communication
  • Research methods

 My teaching and research interests are in the areas of family and interpersonal communication, gender communication, and communication education. My methodological background and strength is in qualitative research methods. I believe however, that research questions should dictate the methodological approach, and I am firmly committed to projects which combine both quantitative and qualitative methods to answer research questions. I have interests in both theoretical and applied research relating to family and gender communication in a variety of contexts. My theoretical orientation has been influenced by systems theory, symbolic interactionism and cultural approaches to the study of families and interpersonal issues. My research interests are fairly eclectic, and I have explored a wide range of topics including communication apprehension and its etiology in the family, mediated interpersonal interaction, learning styles and communication education, social support and life threatening illness, and family crises. Currently I am involved in two research projects. The first examines disenfranchisement and its influence on families' ability to manage personal crises and the second explores the metaphors used by high and low communication apprehensive adolescents to describe the communication in their family of origin.

Awards and honors

  • Missouri State University Foundation Award for Service, MSU Foundation (August 2009)
  • CIEE International Faculty Development Seminar recipient (2006)
  • Southwest Missouri State Foundation Award for Teaching (2005)
  • Southwest Missouri State Graduate College Award for Excellence in MSAS Online Instruction (2004)
  • Outstanding Thesis Advisor (2001)