Professor
Director, COM 115 - The Basic Course
Director, Master of Science in Administrative Studies
Ph.D., University of Minnesota (1988)
M.A., University of Arizona (1980)
B.S., Lewis and Clark College (1978)
Teaching and Research Areas
Communication apprehension, organizational communication, conflict communication, communication education
"I describe myself as someone whose scholarly and creative interests are hopelessly eclectic. In essence, my scholarly interests go where the hounds lead me. I believe research questions dictate methods not the other way around. As a result, I have experience using both qualitative and quantitative methodologies as appropriate. To date, I have been most interested in communication apprehension, communication education, and organizational communication as areas of study. Most of my scholarship has involved the study of communication apprehension and its effects in educational settings as well as the etiology of the phenomena. My most recent works involve a study of the organizational socialization process in Walt Disney World's College Internship Program in Orlando, Florida and a meta-analysis of the research done to date on communication apprehension as a cross-cultural communication phenomena. I am currently working on an analysis of the metaphors used in public speaking texts to describe the communication process and how such metaphors shape our view of communication in this context."
Selected Courses
COM 115, COM 336, COM 511/611, and COM 736